Welcome to the website and services of PET SUPPLIES LLC (hereinafter referred to as “we”). We highly value your privacy and personal information security and are committed to processing your data in a transparent and legal manner. This Privacy Policy explains how we collect, use, store, and protect your information.
I. Information We Collect
When you use our website or purchase pet travel bag products, we may collect the following information:
Personal Information: such as name, email address, contact number, shipping address, etc.
Order Information: such as purchased goods, order records, and transaction details
Payment Information: processed through third-party payment platforms (we do not store complete payment information)
Device Information: such as IP address, browser type, access time, and usage behavior
Cookies and Tracking Technology: used to improve user experience and optimize website functionality
II. How Information is Used
The information we collect will be used for:
Processing orders and delivery services
Providing customer support and after-sales service
Optimizing product design and website experience
Sending you order updates and marketing information (you can unsubscribe at any time)
Preventing fraud and improving account security
Complying with legal and regulatory requirements
III. Sharing and Disclosure of Information
We will not sell your personal information. Information will only be shared when necessary:
Sharing with partners such as logistics service providers and payment platforms (only as required for service delivery)
Disclosure when required by law or requested by government agencies
To protect the legitimate rights and interests of the company, customers, or the public
IV. Information Storage and Security
We take reasonable technical and management measures to protect your information and prevent unauthorized access, disclosure, or misuse. Your personal data will only be retained for the period necessary to achieve the purposes of this policy.
V. Your Rights
Under applicable law, you have the right to:
Inquire about or obtain a copy of your personal information
Correct or update inaccurate information
Request the deletion of your personal data
Withdraw consent or restrict data processing
File a complaint or appeal
To exercise the above rights, please contact us.
VI. Cookie Policy
We use cookies and similar technologies to improve website functionality and user experience. You can manage or disable cookies through your browser settings, but this may affect the use of some functions.
VII. Privacy of Minors
Our services are not intended for minors under the age of 18. If we discover that we have unintentionally collected relevant information, we will delete it as soon as possible.
VIII. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page, indicating the latest effective date.
IX. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us through the following methods:
📧 Email: jeremy@petsuppliesllc.org
